2007-07-15

How much hope do I have to give to ANHosting?

ANHosting, are you listening to your customer screaming? Do you even announce any apology to your customer after all these service issues? How much hope do you expect your customer to give that to you?

The server was up for only 3 minutes. Now it's down again. If you have problem with your Datacenter, you should react quick and move forward fast. You should not let your customer sitting in the dark and felt hopeless.

Do you know that people's business is holding in your hand? If you don't want your customer host on you site in your datacenter, please say so on your web site.

ANHosting, please do something.

3 comments:

brian said...

terence,
you are not alone. we have 3 different accounts with midphase and all are down. just wondering how many 1000's of others are in the same spot.

Terence Chang said...

Oh.. I am sorry to hear that.

I am hoping the recent migration will resolve many of those issues.

Johnny said...

anhosting does suck. FREQUENT downtimes, our sites are more like 95% uptime. Very unacceptable and even their own darn webpage isn't up. All their talk about redundant data centers are LIES!